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What Our Legal Terms Mean for Your Account

Your use of link333 is governed by the terms on this page, and access depends on your local law and eligible regions.

Jurisdiction-dependent accessAccount holder obligationsbKash, Nagad, Rocket coveredData handling standardsPolicy contact available
link333 What Our Legal Terms Mean for Your Account
POLICY CONTACT

How to Reach Us About Legal Matters

If something in these terms is unclear, or if you need to make a formal request about your account data or policy status, our support team handles legal queries directly. You can reach us through live chat, email, or your account message centre — response times vary but we treat policy-related requests as priority cases.

Team online

Live Chat

Start a chat from your account dashboard to ask about specific terms, account status, or transaction policy. Available during active support hours.

Email Support

Send detailed legal or data-related queries to our support email. Include your account ID so we can pull the right records and respond accurately.

Account Message Centre

Log in and use the built-in message centre for policy requests. This creates a written record, which is useful for data access or account review requests.

ACCOUNT SECURITY

How We Handle Your Data and Account Safety

We take a straightforward approach to data: we collect what we need to run your account, process your bKash, Nagad, or Rocket transactions, and keep it secure. We do not sell your personal data to third parties. Your account is protected with OTP verification at login, and any sensitive account change — password reset, wallet update — triggers a fresh verification step. If you want to know what data we hold on you, request a data summary through the account message centre or via email support. Retention periods follow applicable data protection standards, and you can request deletion of non-essential account data if you close your account.

Data Collection

We collect account registration details, transaction records, and device/session data needed to run your account. Nothing beyond what the platform requires to operate securely.

Cookies and Tracking

We use session cookies for login continuity and analytics cookies to understand how the lobby is used. You can manage cookie preferences from your browser settings at any time.

Account Verification

OTP verification protects your login and any wallet change. If you update your linked bKash or Nagad number, expect a fresh OTP to both the old and new contact before the change clears.

Data Requests

To access, correct, or delete your personal data, contact support with your account ID. We process data requests within a reasonable period and confirm completion by your registered contact method.

Common Questions About Our Legal Terms

These are the questions we hear most often about policy, account rules, and data handling. If your question isn't here, the support channels above are the right place to take it.

Access depends on your local law and eligible region. We do not confirm or deny legality for any individual — that is your responsibility to determine before creating an account.

Yes. Send a data access request through the account message centre or via email support, including your account ID. We will compile and share what we hold on your account.

Non-essential personal data can be deleted on request when you close your account. Transaction records required for compliance are retained for the period mandated by applicable standards.

Wallet identifiers are stored in encrypted form and are only used to process your transactions. We do not store your bKash or Nagad PIN — those never pass through our system.

We notify registered account holders via their contact detail on file when terms are updated. Continued use of the platform after the update date counts as acceptance of the new terms.

Raise a dispute through live chat or the account message centre. Include the transaction date, amount, and payment method — bKash, Nagad, or Rocket — so the team can pull the correct record.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.